How do I customize the messages sent to users from the system? (message templates)
Access your community manager from the Tools menu:
Select "Message Templates" from your settings drop-down menu:
From the Messages Templates page you can either search through existing templates or click "Create New Template" to develop a new one:
After clicking the "Create New Template" box, select the template you wish to create from the dropdown menu:
Once your template type has been selected, follow these steps:
1. Create a title for your template that you can search for later
2. Create the subject header that users will see in their email
3. Customize your message and branding
NOTE: Do not remove and/or change the orange "Accept Invite" button, the "$" icon or anything reflected inside the brackets, e.g. {MEMBER_NAME}.
4. Preview your message template to view how it will be seen by your users by clicking the blue "Preview" box
5. Check the "Default" box if you wish to set this as your default template for the type of message you selected.
6. SAVE your message template.
Once saved, you can find your custom message in the templates page:
