These features allow staff to communicate with multiple students at once, based on search results, course rosters, or any filtered group (e.g., students with low grades, attendance, or GPA).

📍 Where to Find

Bulk action icons are located at the top-right corner of the Sherpa tables.

• By default, these icons are disabled.

• They become active when one or more students are selected (either via individual checkboxes or the “Select All” checkbox in the header).

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• Hovering over each icon shows a tooltip with the action name.

✉️ Bulk Message (Email)

1. Select the students.

2. Click the Message icon.

3. In the modal, enter:  - Subject  - Message Body

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5. Optionally:  - Maximize/minimize the widget  - Add attachments

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7. Click Send Message.

✅ A confirmation modal appears showing the name, username, and status of each message sent.

📱 Bulk SMS

1. Select the students.

2. Click the SMS icon.

3. In the SMS modal, type your message.  - Add emojis or attachments if needed.

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5. Click Send.

✅ A response modal shows:

• Name, username, status

• Error info (if any SMS fails)

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📩 If a student cannot receive the SMS (e.g., invalid number), the platform sends the same message to their email, ensuring no communication is missed.