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How to Use the In-App Messaging Center

The Messages section, available from the Global Sidebar, is your unified space to send and receive messages with students, staff, coaches, and admins across all communities you’re a part of.
It supports full-thread conversations, advanced search, message categorization, rich formatting, and attachments — making communication seamless and contextual.


🔔 Overview & Access

  • Click the  Message icon in the Global Sidebar.

  • A badge counter shows total unread messages.

  • The page opens into a list of messages.


  • Each message row displays:

    • Sender name + profile icon

    • Subject line

    • Short preview of body

    • Last message date

    • Read/Unread state (highlighted visually)


📂 Message Categories (Tabs)



  1. Inbox
    All messages, both read and unread.
    You can reply, archive, or mark as unread from here.

  2. Draft –
    Messages you started but haven’t sent yet.
    Useful when you need more time to compose.
    You can use the "Delete Draft" button to delete an unused message draft.

  3. Unread
    Shows only unopened messages.
    Helps in quickly catching up on pending conversations.
    You can reply, archive, or mark as unread from here.

  4. Archived
    Messages moved out of your active inbox but saved for reference.
    Ideal for decluttering without deleting.


🧵 Thread View Details

  • Clicking a message opens the full conversation thread.


  • You’ll see:

    • Profile picture + full name of sender

    • Timestamp for each message

    • Richly formatted messages with support for:

      • Text

      • Images

      • Emojis 😊

      • File attachments 📎

  • Actions inside a thread:

    • Reply

    • Archive

    • Mark as Unread

    • Add emojis, upload files, use inline formatting, inline images, add code etc


📝 Composing a Message

  • Click “Write a New Message” button (top-right of screen)

  • A compact widget opens for message creation


  • Steps:

    1. Select recipient via search or dropdown


    2. Add subject

    3. Type your message (supports formatting, attachments)


    4. Click Send Message.

    5. Note: You can also create a new message from the detail view by clicking on the Plus(+) icon.


🔍 Search, Scroll & Navigation

  • Use the search box to filter messages by subject line.


  • Each message tab supports infinite scrolling for uninterrupted browsing.

  • Read vs. unread messages are visually distinct (e.g., background highlight).


📧 Email Sync

  • Every in-app message also sends a real-time email alert to your inbox.

  • Ensures you're notified even if you're not logged into the platform.



Making it more than just email — it’s your communication command center, directly embedded into your workflow.

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