How to Use the In-App Messaging Center
The Messages section, available from the Global Sidebar, is your unified space to send and receive messages with students, staff, coaches, and admins across all communities you’re a part of.
It supports full-thread conversations, advanced search, message categorization, rich formatting, and attachments — making communication seamless and contextual.
🔔 Overview & Access
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Click the
Message icon in the Global Sidebar.
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A badge counter shows total unread messages.
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The page opens into a list of messages.
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Each message row displays:
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Sender name + profile icon
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Subject line
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Short preview of body
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Last message date
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Read/Unread state (highlighted visually)
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📂 Message Categories (Tabs)

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Inbox –
All messages, both read and unread.
You can reply, archive, or mark as unread from here. -
Draft –
Messages you started but haven’t sent yet.
Useful when you need more time to compose.
You can use the "Delete Draft" button to delete an unused message draft. -
Unread –
Shows only unopened messages.
Helps in quickly catching up on pending conversations.
You can reply, archive, or mark as unread from here. -
Archived –
Messages moved out of your active inbox but saved for reference.
Ideal for decluttering without deleting.
🧵 Thread View Details
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Clicking a message opens the full conversation thread.
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You’ll see:
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Profile picture + full name of sender
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Timestamp for each message
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Richly formatted messages with support for:
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Text
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Images
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Emojis 😊
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File attachments 📎
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Actions inside a thread:
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Reply
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Archive
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Mark as Unread
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Add emojis, upload files, use inline formatting, inline images, add code etc
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📝 Composing a Message
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Click “Write a New Message” button (top-right of screen)
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A compact widget opens for message creation
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Steps:
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Select recipient via search or dropdown
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Add subject
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Type your message (supports formatting, attachments)
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Click Send Message.
Note: You can also create a new message from the detail view by clicking on the Plus(+) icon.
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🔍 Search, Scroll & Navigation
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Use the search box to filter messages by subject line.
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Each message tab supports infinite scrolling for uninterrupted browsing.
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Read vs. unread messages are visually distinct (e.g., background highlight).
📧 Email Sync
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Every in-app message also sends a real-time email alert to your inbox.
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Ensures you're notified even if you're not logged into the platform.
Making it more than just email — it’s your communication command center, directly embedded into your workflow.