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How to Configure and Use the Community Learning App for Onboarding Flow?

If you're a Community Manager, you can personalize your users' first experience by integrating a custom Learning App into the onboarding journey. This gives new users a structured and engaging start aligned with your community’s learning goals.


🔧 How to Set It Up (for Community Managers)

  1. Navigate to:
    Community Manager Tool  Settings → Configuration

  2. Locate the field labeled “Community Onboarding App”

  3. Start typing the name of the app you want to use.

  4. Select the correct app from the dropdown list.
    ⚠️ Note: Only non-moderated apps can be used for onboarding.

  5. Click Save.

  6. Once saved, the app title appears as a hyperlink—you can click it to preview the app in a new tab.


🧑‍🎓 What New Users Experience

Once the onboarding app is configured, here’s what a new user will go through:

  1. 📩 They receive an invitation email with a sign-up link.

  2. 📝 Clicking the link takes them to the registration page, where they enter their details.

  3. 🎬 After signing up, they land in the New UI interface and are greeted with an Intro Video.

  4. 📚 Immediately after the video, the Onboarding Learning App launches.

  5. ✅ The user works through the app—starting, continuing, and completing it.

  6. 🧭 Once completed, they proceed with any remaining onboarding steps.

  7. 📌 Finally, they land on their main dashboard, ready to explore.


🙋 Need Help?

If you're unsure which app to use or run into any issues, feel free to reach out to Support or your Community Manager.

This setup ensures every new member enters the platform feeling guided, welcomed, and informed.

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