How Do I Use the Help Tool?
The Help Tool is a great way to get quick answers to your questions.
π How to Access Help
1οΈβ£ Click the Help icon in the left sidebar.
2οΈβ£ Type in your question and click next.
3οΈβ£ Select the most relevant Help Desk article from the search results.
π If Your Question is Answered
β Click "This answers my question" at the bottom of the article.
β
You can still choose to send a message to our team if needed.
π If Your Question is NOT Answered
π Click the Back arrow and click the "Skip and Send Message".
βοΈ Submit your question along with your email address before sending.
To help us assist you better, attach a screenshot of the issue:
πΈ Click the Camera icon in the lower-left corner of the Help Message box.
π Attach a file or take a screenshot.
Our team will respond within 24 hours. β³